The people making bank selling PlayStation 5’s, Xbox Series X, various types of footwear, and both Nvidia and AMD GPUs believe they’ve been misunderstood. If you feel about this, scalpers are actually just providing something. They’re not parasites, they’re just economically savvy.

Forbes recently spoke to some of these charming go-getters to have their opinions on the recent console shortages.

“There appears to be A Large amount of bad press on this incredibly valuable industry and I do not believe that it's justified, all we are acting as is really a middleman for limited-quantity items.” said one person named Jordan, who co-founded an organization known as the Lab. The Lab is what’s referred to as a “cook group,” a private organization that advises paying users on how to bypass site home security systems and order multiple consoles at once.

A bot in action. Image by Janhoi McGregor, Forbes

According to Jordan, buying 25 PlayStation 5’s and reselling them for lb700 (base list price: lb450) isn't any different than a retailer buying milk from the wholesaler an inexpensive price before reselling it at a higher price. Another scalper, Regan, defended The Lab’s actions on the grounds it donated most of its earnings for an unspecified local food bank.

The “scalpers are actually yet another type of reseller” argument would endure better when the business model was voluntary. A lot of the Forbes article is worried with the other ways scalpers bypass website security and subvert ordering systems. It’s hard to imagine Walmart trumpeting the availability of Fruit of the Loom underwear as the manufacturer briefed the press on its efforts to avoid sales.

Retailers still insist that they’ve closed these loopholes and they are taking every precaution possible against bots. Somehow, bot authors also keep talking up their successes, and merchandise keep showing up on black markets. According to what we should know of the bot market structure, many of these products make use of a subscription model, implying that customer churn is rather high — many people, presumably, sign up for the service for only as long as they have to score a desired product.

The people using bots to bypass website home security systems and order items before they’re even supposed to go on-sale aren’t just scalping. This type of person abusing point-of-sale systems to artificially restrict supply and inflate the value of their very own inventory. Third-party analysis has suggested scalpers are comprising 10-15 percent of Xbox and PS5 sales. That’s enough to meaningfully constrict supply when manufacturers are already having a hard time keeping systems on shelves. In some cases, there are knock-on effects to these shenanigans. PC component prices happen to be all around the map, which makes it cheaper, in many cases, to purchase a piece of equipment rather than build one. Scoring 10-20 Nvidia GPUs may earn the buyer a nice chunk of change around the underground community, but the only value they’re providing would be to themselves.

For average folks, it is really an unwelcome, unwanted change. People shouldn't have to sign up for bots to have a chance at scoring products at MSRP, and we wouldn’t rely on a sympathetic response any time soon.